Tonerworld.com accepts all major credit cards. To request a terms account, please fax a completed Terms Account, please contact us at 877-368-8953.
Currently, we don't allow backorders, if you are able to purchase and checkout, assume that the product is in stock.
Most orders ship same day if you place your order by 3:30pm Pacific Time. You will receive a follow up email with tracking information the following day with tracking information or you can log into your account to view tracking information. Please allow up to 48 hours for printer shipments.
Orders are placed and sent to the distribution center for immediate processing and shipping. Because of this, we can not cancel, add to, or make changes to orders once they are placed. If you do not wish to receive the order, refuse the package at the time of delivery and your account will be credited. We strictly adhere to this policy in order to provide prompt delivery service to our customers.
To access your order history, click the Order Search link in the My Account Tab (Top Right) or under the Customer Service Tab (Bottom Left). Then enter the criteria that you wish to search by order just click the GO button to view all your orders.
- Account Statement
- Credit Terms
- Order History & Tracking
- Preferred Customer saving opportunities
USING COMPATIBLES & MACHINES WARRANTIES
Federal Law (Magnuson-Mass Warranty Improvement Act) prohibits any company from claiming they can void a machine warranty if you do not purchase OEM brand products. It is illegal for a company to state that using compatible (non-OEM) supplies will void a machine warranty.
All compatible products are sold with a 100% performance satisfaction guarantee. If for any reason you are not completely satisfied with the product's performance, you can request a replacement or return the merchandise. Please view our Return Policy for additional details.
Additional Product Information
For additional product information, call (877) 368-8953 and speak with a Tonerworld.com representative who will assist in your request.
GENERAL WEBSITE HELP
Email firstname.lastname@example.org with questions or concerns regarding website functions.
If you are having trouble finding the supplies you are looking for on our website, please call (877) 368-8953 to speak with a Tonerworld.com representative who will be happy to assist in your search.
Questions? Contact us